Privacy Policy

 

 

Effective Date: 1 May 2025

Datextra (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or contact us.

 

1. Who We Are

Datextra
167–169 Great Portland Street, 5th Floor, London, W1W 5PF
Email: contact@dateextra.co.uk
Phone: 020 8058 2074

2. What Information We Collect

We may collect and process the following personal data:

• Contact information: Name, email address, phone number.

• Technical data: IP address, browser type, device information, and usage data (collected via cookies and analytics).

• Communications: Any information you provide when contacting us or subscribing to our services.

 

3. How We Use Your Data

We use your information to:

• Respond to your enquiries and provide customer support.

• Improve our website and services.

• Communicate with you about updates, offers, and promotions (if you have consented).

• Comply with legal obligations.

 

4. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

• Consent – when you subscribe to communications or submit a form.

• Contract – to deliver services or respond to service enquiries.

• Legal obligation – to comply with UK laws and regulations.

• Legitimate interest – to improve services and website performance.

 

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with trusted service providers who help us operate our website and deliver services, under strict confidentiality agreements.

 

6. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or to comply with legal requirements.

 

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or incomplete data.

• Request deletion of your data (“right to be forgotten”).

• Object to or restrict our use of your data.

• Withdraw consent at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, email: contact@dateextra.co.uk

 

8. Cookies

We use cookies to enhance user experience and analyse traffic. You can manage cookie preferences via your browser settings. For more information, please see our [Cookie Policy] (link if available).

 

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

 

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be communicated on our website.

 

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: contact@dateextra.co.uk
📍 Address: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
📞 Phone: 020 8058 2074